Contact Us

E-mail us at mail@pacifictrustbank.com using your routine e-mail service. Note: routine e-mail is not secure, and you should not send any sensitive or personal financial information through this method.

Pacific Trust Bank Officers and Directors (Phone numbers and e-mail addresses)

Branch & Office Locations - Click here for addresses, phone numbers and maps for Pacific Trust Bank office locations.

Customer Service Management Team - We can help!

CU Service Centers Shared Branch Locations - Click here for a directory of over 3,000 shared-branch offices located nation-wide where you can make deposits or perform other transactions on your Pacific Trust Bank account.

When you need to Call... You only need to remember one toll-free number
(877) 441-BANK

Telephone Banking Center 
For all services, please call us at
(619) 498-0081 
Or toll-free (877) 441-BANK 
FAX -- (619) 427-6692

Telephone Center Hours of Operation:
Monday - Thursday: 9:00 a.m. - 5:00 p.m.
Friday - 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 2:00 p.m.

Touch Tone Teller - 24-hours  
(619) 691-1519 
Or toll-free - (877) 441-BANK

HomeAccess Online Banking - 24-hours

Debit Card Fraud Service Center (for Debit Cards blocked due to suspicious transactions) - 24-hours:

• (888) 241-2440; or

• (909) 941-1034 (collect - if calling from outside of the US)

Lost or Stolen Debit or ATM Cards:

• During Working Hours - (619) 498-0081 or (800) 338-3130 
• After hours and on weekends:
  
  (888) 241-2510 Toll Free when calling from within the U.S.

  (909) 941-1398 Collect Calls when calling from outside the U.S.